Privacy & Policy
01. Introduction
This Privacy Policy outlines how Arolax collects, uses, discloses, and protects your information when you use our website and services.
Privacy Policy
01. Introduction
This Privacy Policy outlines how Bano Digital collects, uses, discloses, and protects your information when you visit our website bano-digital.com or use our services. We are a psychological digital marketing agency based in Pune, Maharashtra, India. By using our website or engaging with our services, you agree to the terms described in this policy. We are committed to protecting your privacy and handling your data with full transparency and care.
02. What We Collect
We may collect the following types of information when you interact with our website or services: Name, email address, phone number, and business details when you fill out a contact form or request a consultation. Information about how you interact with our website including pages visited, time spent, browser type, device type, and IP address collected automatically through cookies and analytics tools. Any messages, enquiries, project briefs, or feedback you send us via email or contact forms. Your interests and responses to our newsletters or campaigns only when you have opted in.
03. How We Use Your Information
We use the information we collect to respond to your enquiries and service requests promptly. To deliver and manage our digital marketing services including SEO, performance marketing, branding, social media management, and website development. To improve our website performance and user experience. To send you relevant updates, insights, and marketing communications only with your consent. To comply with legal obligations and protect our legitimate business interests. We do not use your data for any purpose beyond what is described in this policy.
04. Cookies & Tracking
Our website uses cookies to enhance your browsing experience and gather analytics data. Essential cookies are required for the website to function correctly and cannot be disabled. Analytics cookies are used to understand visitor behaviour through tools like Google Analytics and all data is anonymised. Marketing cookies are used to show relevant ads through platforms like Google Ads and Meta Ads and you may opt out at any time through your browser settings. You can manage or disable cookies through your browser preferences. Please note that disabling certain cookies may affect how the website functions.
05. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share your information only with trusted third-party tools and platforms such as CRM, analytics, or email marketing software that help us deliver our services and these providers are bound by strict data processing agreements. We may also share information when required by law, court order, or government authority applicable in India. In the event of a merger, acquisition, or sale of our business assets, your data may be transferred under equivalent privacy protections.
06. Data Security
We implement industry-standard security measures to protect your personal data from unauthorised access, misuse, loss, or disclosure. This includes SSL encryption, secure servers, and regular security reviews. While we take every reasonable precaution, no method of internet transmission is 100% secure and we encourage you to exercise care when sharing sensitive information online.
07. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. Client project data is typically retained for the duration of the engagement and up to 3 years thereafter. Analytics data is retained for up to 26 months. You may request deletion of your data at any time subject to legal obligations.
08. Your Rights
You have the right to request a copy of the personal data we hold about you. You have the right to ask us to update or correct inaccurate information. You have the right to request deletion of your personal data where applicable. You have the right to opt out of marketing communications at any time. You have the right to lodge a complaint with the relevant data protection authority. To exercise any of these rights please contact us using the details below.
09. Third-Party Links
Our website may contain links to third-party websites, client portfolios, or partner platforms. We are not responsible for the privacy practices of those external sites and we encourage you to review their respective privacy policies before sharing any personal information.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted their information to us please contact us immediately and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will always be available on this page. We encourage you to review this page periodically.
12. Contact Us
Bano Digital
Office No 212, Gera's Imperium Rise,Hinjawadi Phase II, Rajiv Gandhi Infotech Park, Pune, Maharashtra, India
Email: contact@bano-digital.com
Website: bano-digital.com
We aim to respond to all privacy-related queries within 5 business days.